When people go to my website and fill out the contact form, they get the error:
“SMTP error. Could not connect to host“
Your website is created to notify you whenever it cannot send email. If someone receives the error above, you also receive a notification email.
This email contains the instructions to fix this.
If you change the cpanel password (also the default FTP password), you must also change email settings in your back office. The default cpanel/FTP password is also used for email authentication.
Go to your back office "Email" > "Configure Email Settings" Change the SMTP password to the new cpanel/FTP password Alternatively, set the email sending method to "PHP Mail". Visit this article for more details.